Welcome to Sandwai Academy, your dedicated learning hub for mastering Sandwai, the powerful client management and workforce scheduling platform designed for aged care and disability service providers. Whether you’re new to Sandwai or looking to optimise your use of the system, Sandwai Academy provides the training and resources to help you succeed.

Why Sandwai Academy?

We understand that adopting and maximising a new system can feel overwhelming. That’s why we’ve designed Sandwai Academy to be a comprehensive, easy-to-follow, and practical training resource. Our goal is to empower providers with the knowledge and skills needed to streamline operations, ensure compliance, and deliver high-quality care.

What You’ll Learn

Through structured courses, interactive workshops, and on-demand resources, Sandwai Academy will guide you through:
✅ Getting Started with Sandwai – Setting up your organisation, understanding the dashboard, and configuring your system.
✅ Managing Clients & Rostering – Efficiently handling client records, scheduling shifts, and ensuring compliance.
✅ Billing, Invoicing & Payroll – Streamlining financial processes, from invoicing to payroll and award interpretation.
✅ Advanced System Optimisation – Leveraging automation, integrations, and best practices for workflow efficiency.
✅ Ongoing Support & Troubleshooting – Ensuring you get the most out of Sandwai with expert assistance.

Who is Sandwai Academy For?

Sandwai Academy is designed for all levels of users, including:

• New Staff – Learn the fundamentals quickly and get up to speed with Sandwai.
• Managers & Administrators – Optimise rostering, financial processes, and reporting for better efficiency.
• Finance & HR Teams – Master invoicing, payroll, and compliance requirements.
• Field & Care Staff – Navigate the Sandwai mobile app for seamless shift management and client interactions.